Local Shipping

Once your order is processed, it is shipped out the following business day. We will notify you once your order is on its way. Please ensure your address and contact information are accurate to avoid delivery issues.

• Within Nairobi: Delivered within 24 - 72 hours.
• Outside Nairobi: Delivered within 24 hours – 7 days.

In case of a failed delivery due to incorrect information, your order will be reshipped at your expense.

Local Shipping Fees

• Nairobi: KES 300
• Greater Nairobi Zone 1 (Karen, Ruaka, etc.): KES 400
• Greater Nairobi Zone 2 (Rongai, Syokimau, etc.): KES 500

Shipping Outside Nairobi but Within Kenya

All deliveries outside Nairobi are handled by Fargo Courier, with costs depending on the delivery location. Should you prefer a different courier, any additional charges will be your responsibility.

International Shipping

All international orders are shipped via Aramex, with delivery taking about 5 – 20 working days. Shipping rates are based on location and package weight for items below 2kgs. For heavier items, we'll contact you regarding additional costs. Note that customs fees, taxes, and duties are your responsibility.

Contact Us

For any queries, reach out to us at thebasiccolony@gmail.com or call us at +254 736011966. You can also find us on our social media pages.