Thank you for choosing TBC as your preferred shopping destination. Our primary goal is to ensure you enjoy a seamless shopping experience with us. To maintain clarity and ensure your satisfaction, please review our return policy terms carefully before making any purchase.

Key Highlights:

NB: A report should be made within 24hrs of delivery and item must be in its original

• Bodysuits: Due to their intimate nature, we cannot accept returns or exchanges of bodysuits. We encourage you to review your order carefully before finalizing your purchase to ensure it meets your expectations.
• Wrong Item Delivered: Exchanges are only possible if you receive an incorrect item. The item must be returned in its original packaging with all tags intact to qualify for an exchange.
• Eligibility for Other Items: All items other than bodysuits are eligible for return or exchange within 24 hours of delivery, provided they have not been used or altered and have their original tags intact.
• Exchange Options: If you wish to return a purchase, you may exchange it for another item that's in stock or receive a gift voucher equivalent to your purchase amount for future use. Please note, we do not offer cash refunds.
• Gift Voucher Conditions: Gift vouchers issued for returns can only be used once and are non-refundable.
• One-Time Exchange/Return: We only accept one exchange or return per item. Items that have already been exchanged once cannot be returned again.
• Shipping Fees: Customers are responsible for all shipping fees for returns or exchanges, except in cases where the error was on our part. In such instances, we will cover the shipping costs, provided there is evidence to support the claim.

We appreciate your understanding and cooperation in adhering to our return policy. TBC is committed to ensuring your shopping experience is as enjoyable and hassle-free as possible. If you have any questions or need further clarification, please do not hesitate to contact us.